Q: Are your products safe and reliable?

A: Yes, all our maternal and infant products comply with relevant safety standards and undergo stringent quality control inspections, ensuring they can be used with confidence.

Q: What is your return and exchange policy?

A: We have a straightforward return and exchange policy for any defective or damaged items you may receive. You can submit a request within 7 days of receiving the product.

Q: How is shipping rate calculated?

A: Shipping costs are calculated based on the size, weight of the product, your postal code and the chosen delivery method. You will see the exact shipping amount during the checkout process.

Q: What is the estimated shipping time for products?

A: The estimated shipping time may vary for each product. Once your product has successfully shipped, you will receive an email containing tracking information to monitor your package.

Q: Where can I find information about the size and material of specific products?

A: Information about the size and material of our products can be found on each item's detailed page. If you have further questions, feel free to contact our customer service.

Q: How can I contact customer service?

A: You can contact our customer service team through the contact page on our website, and we will respond to your inquiries as soon as possible.

Q: What payment options are available?

A: We accept PayPal and Square.

Q: Do you offer customized product options?

A: Yes, we provide gift box sets and package bundles specifically designed for expectant mothers. For detailed information, please refer to the "Gift Set Service" page on our "About Us" section for more customized services. If you have any questions, feel free to contact us anytime.